3
11025 Carolina Pl Pkwy, Pineville, NC 28134, USA
Pineville, North Carolina 28134
+1 704-544-1314

Awesome place to do some shopping.

Do not shop at this location. The managers are incompetent and they will steal your money. I tried to exchange an online order of a purse that wasn't what I expected. I had paid with a $25 gift card and put the remainder on my Express credit card. They told me they had issues with their register so they had to process my return over the phone. They refunded the partial amount back to my credit card and handed me back my receipt. I asked them about the gift card I had used and they said they would only give me $2 of the $25 back. I told them there must be some mistake, because I showed them the receipt where I paid $25 with a giftcard. They just looked at me dumbfounded. 90 minutes, two managers, and 3 phone calls to customer service later, they told me there was nothing they could do for me. They would only give me back $2 instead of the full $25. They refused to help me or reprocess the order. They told me I had to come back on Monday because phone customer service was closed. THIS WAS A LIE. I then left the store and called customer service myself that moment and Carol on the phone helped me almost instantly. She saw the error and immediately made it right. I did finally get my gift card credited back in the full amount, thanks to the wonderful phone support. DO NOT SHOP AT THIS LOCATION. The managers are crooks.

Winston was prompt in giving us assistance with buying my fiancee's suit for our wedding. He knew exactly how the suit should fit and feel, which helped us more than any other store in pineville area. He was not pushy about us purchasing the suit. We will DEFINITELY be coming back for future retail purchases. Highly recommend this store for slender mens suits.

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Express — Clothing Store in Pineville

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Express

Clothing Store at 11025 Carolina Pl Pkwy, Pineville, NC 28134, USA. Here you will find detailed information about Express: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    10:00 AM – 9:00 PM
  • Tuesday
    10:00 AM – 9:00 PM
  • Wednesday
    10:00 AM – 9:00 PM
  • Thursday
    10:00 AM – 9:00 PM
  • Friday
    10:00 AM – 9:00 PM
  • Saturday
    10:00 AM – 9:00 PM
  • Sunday
    11:00 AM – 6:00 PM

Rating

4
/
5
Based on 3 reviews

Contacts

Categories:
State:
North Carolina
Address:
11025 Carolina Pl Pkwy, Pineville, NC 28134, USA.
City:
Pineville
Postcode:
28134

About Express

Express is a US Clothing Store based in Pineville, North Carolina. Express is located at 11025 Carolina Pl Pkwy, Pineville, NC 28134, USA.


Please contact with Express using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Express opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Express

  • Claire
    Added 2016.05.25
    Awesome place to do some shopping.
  • Jesse
    Added 2016.01.20
    Do not shop at this location. The managers are incompetent and they will steal your money. I tried to exchange an online order of a purse that wasn't what I expected. I had paid with a $25 gift card and put the remainder on my Express credit card. They told me they had issues with their register so they had to process my return over the phone. They refunded the partial amount back to my credit card and handed me back my receipt. I asked them about the gift card I had used and they said they would only give me $2 of the $25 back. I told them there must be some mistake, because I showed them the receipt where I paid $25 with a giftcard. They just looked at me dumbfounded. 90 minutes, two managers, and 3 phone calls to customer service later, they told me there was nothing they could do for me. They would only give me back $2 instead of the full $25. They refused to help me or reprocess the order. They told me I had to come back on Monday because phone customer service was closed. THIS WAS A LIE. I then left the store and called customer service myself that moment and Carol on the phone helped me almost instantly. She saw the error and immediately made it right. I did finally get my gift card credited back in the full amount, thanks to the wonderful phone support. DO NOT SHOP AT THIS LOCATION. The managers are crooks.
  • Melissa
    Added 2015.03.27
    Winston was prompt in giving us assistance with buying my fiancee's suit for our wedding. He knew exactly how the suit should fit and feel, which helped us more than any other store in pineville area. He was not pushy about us purchasing the suit. We will DEFINITELY be coming back for future retail purchases. Highly recommend this store for slender mens suits.
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